Refund Policy

Name: HouseBuddy Services
Address: New Delhi, India, IN
Telephone: +91 7065579753
Price range: ₹₹
Rating: 4.8

Last updated: July 19, 2025

Our Refund Commitment

At HouseBuddy Services, we are committed to providing high-quality services. If you are not satisfied with our service, we offer a comprehensive refund policy to ensure your satisfaction.

Refund Eligibility

You may be eligible for a refund in the following circumstances:

Service cancellation at least 24 hours before scheduled time
Unsatisfactory service quality
Staff no-show or significant delay
Service not performed as agreed
Technical issues preventing service completion

Refund Process

1. Contact Us

Contact our customer service team within 24 hours of the service completion or scheduled time.

2. Review Process

We will review your request and may ask for additional information or photos if needed.

3. Refund Decision

We will make a decision within 3-5 business days and notify you of the outcome.

4. Refund Processing

If approved, refunds will be processed within 5-10 business days to your original payment method.

Refund Amounts

Refund amounts are determined based on the specific circumstances:

Full refund for cancellations made 24+ hours in advance
50% refund for cancellations made 12-24 hours in advance
No refund for cancellations made less than 12 hours in advance
Partial or full refund for unsatisfactory service quality

Exclusions

Refunds may not be available in the following cases:

Customer-provided incorrect information
Customer not available at scheduled time
Customer refusal to allow service completion
Force majeure events (natural disasters, etc.)

Contact Information

For refund requests or questions about our refund policy, please contact us at:

+91 7065579753

+91 8586863291

support@housebuddyservices.in

New Delhi, India

24/7 Customer Support